This service is of particular advantage to the traveler who has purchased a local'Pay & Go'sim. Whether you are in the States, Asia or in any other foreign country, link your local pre-paid sim to the Voiceserve Call Back system and you will achieve the highly competitive rates available. To register simply call the customer services number or contact your local agent.

Fizantel Callback Service

In the callback service you make a call to a specific access number, listen to the UK ring, hang up and in a while after having hung up the system will call you back. The most important is that you are not charged for the call as it was not connected. You can use the callback service while being abroad without having to worry about tremendous phone bills for international connections.

How does Callback work?

• Call your designated associated call back number.
• After hearing the ringing tone hang up the phone. Because the connection to the callback access number never gets connected, you are not billed for this call regardless which telecom operator you are calling from.
• Within few seconds our system will call you back.
• After answering the call you will hear a voice message notifying you how much credit is remaining.
• The automated operator will request your destination number. Enter the destination number, with 00 before the country code e.g.: 00442073456789
• During the call you can disconnect from the called party at any moment without breaking connection with the system so that you can enter another phone number. To do so press subsequently the following buttons on your phone’s keypad # # . Also when the called party ends the call firstly the system will ask you to enter another phone number without having to trigger the callback again.
• In order to end using the callback just hang up.To have the Call Back set UP call our customer service number +44 191 482 7044

Fizantel CLI

This service can be provided in the countries where the local telephone networks do not mask the CLI (Caller Line Identification), that is do not mask the phone number from which the trigger number has been dialed.

How does CLI Callback work?

• Dial the global trigger number. You will need to dial the prefix required to place an international phone call and then dial the trigger number.
• As soon as our network identifies the phone number from which you are calling the call will be disconnected.
• Within a few seconds the switch will call you back automatically to the phone number from which you have dialed the global trigger number. Answer the call and enter your pin code. If the pin code is valid then you will be prompted to enter your destination number. Enter the number you wish to call in the following order: country code + area code or city code + number. Do not enter any prefixes. (Make sure you are using a touch-tone phone).